Getting Started
Migration Guide
Setup
- Influencer Marketing: How do I create and use Workspaces?
- Influencer Marketing: How do I connect my Instagram account?
- Influencer Marketing: Organization Default Settings Overview
- Influencer Marketing: General Settings Overview
- Influencer Marketing: How do I manage users and user permissions?
- Influencer Marketing: Single Sign-on
Users
Profiles
- Influencer Marketing: How can I search for Creators?
- Influencer Marketing: What information is contained in a Creator's Profile?
- Influencer Marketing: How should I use Topics they talk about section of a Creator Profile?
- Influencer Marketing: How should I use the Brand Fit Score for a Creator Profile?
- Influencer Marketing: How do I use Brand Safety when evaluating creators?
- Influencer Marketing: How should I use the Analytics section of a Creator Profile?
Campaigns
- Influencer Marketing: How do I create a Campaign?
- Influencer Marketing: How do I set up a Campaign?
- Influencer Marketing: How do I use Boolean logic for queries?
- Influencer Marketing: How do I add users to a campaign?
- Influencer Marketing: How do I manage user access in a campaign?
- Influencer Marketing: How do I add teams to a campaign?
Creators
- Influencer Marketing: What is Sprout Social Creator Hub?
- Influencer Marketing: How do I make a Creator Hub account?
- Influencer Marketing: How can I change a creator's email?
- Influencer Marketing: How do I use Creator Flow?
- Influencer Marketing: How do I manage and monitor creator connections?
- Influencer Marketing: How do I use Review in the Creator View?
TikTok Creator Marketplace
- Influencer Marketing: What are the benefits of using TikTok Branded Content?
- Influencer Marketing: How can creators create TikTok Branded Content using TikTok One?
- Influencer Marketing: How do I connect my TikTok One account?
- Influencer Marketing: How do I boost TikTok posts with Spark Ads?
- Influencer Marketing: How does a creator accept a Spark Ads Request?
- Influencer Marketing: What if a creator isn't part of the TikTok Creator Marketplace?
Reports
- Influencer Marketing: How do I create a Report?
- Influencer Marketing: How do I create a new Custom Report?
- Influencer Marketing: What’s included in a Report?
- Influencer Marketing: What are the components of a Report?
- Influencer Marketing: Report settings
- Influencer Marketing: How do I view estimated fees in Reports?
One-Sheet Builder
- Influencer Marketing: How do I create a One-Sheet Builder?
- Influencer Marketing: How do I use the Profile One-Sheet Builder?
- Influencer Marketing: What’s included in a One-Sheet?
- Influencer Marketing: How do I create a Custom Field?
- Influencer Marketing: How do I customize EMV?
- Influencer Marketing: How do I use Link Tracking?
Integrations
- Influencer Marketing: How do I boost Instagram posts with Partnership Ads?
- Influencer Marketing: How do I use the Meta Partnership API to request permissions?
- Influencer Marketing: What integrations are available?
- Influencer Marketing: How do I connect my Dropbox Sign account?
- Influencer Marketing: How do I activate and use Affiliate Marketing?
- Influencer Marketing: Getting Started with TUNE
Influencer Marketing FAQs
- Influencer Marketing: How is data collected?
- Influencer Marketing: How can I verify if a creator's profile is authenticated?
- Influencer Marketing: How do I hire creators in bulk?
- Influencer Marketing: How do I customize email footers and signatures?
- Influencer Marketing: How do I customize the Collaborator Portal?
- Influencer Marketing Creators: Can I share access to Profiles?
Influencer Marketing: How do I connect our Instagram account as a Brand or Agency?
Table of Contents
This article provides step-by-step instructions for Brands or Agencies to connect their Instagram Business profile to the Influencer Marketing platform. Connecting a profile allows Influencer Marketing to track your Instagram Story and Tag Mentions and request Partnership Ad permissions from the creators you work with.
To successfully connect an Instagram profile, you must have the following:
- The Instagram profile must be converted to an Instagram Business profile.
- The Instagram profile must be linked to a Facebook Page.
- You must be an Admin of the linked Facebook Page.
- You must have an active Influencer Marketing account.
Initiating the Connection from Influencer Marketing
To connect your Instagram Business Account as a Brand or Agency:
- Navigate to your User icon within your Influencer Marketing account.
- Select ‘Social Accounts’.
- Click on Instagram from the list of available networks.
- Select ‘Manage Instagram Accounts’ and follow onscreen instructions.
Enable the Instagram Creator Marketplace
To access Instagram Creator Marketplace data, you need to connect your Instagram account:
- Navigate to your User icon within your Influencer Marketing account.
- Select ‘Social Accounts’.
- Click on Instagram from the list of available networks.
- You will be prompted to either add an account or onboard your existing account with Creator Marketplace.
- Once connected, Creator Marketplace data will automatically appear on eligible creator profiles
Authorizing the Connection through Facebook
After initiating the connection, you must authorize access via Facebook. This grants the Influencer Marketing platform the necessary permissions to retrieve data.
- Log in to the Facebook profile with Admin access to the Facebook Page linked to the target Instagram profile.
- The platform will show a list of permissions. We suggest choosing ‘Yes’ for all of them.
- Select the Facebook Page(s) linked to the desired Instagram profiles.
- Proceed to select the Instagram accounts you wish to add.
- Click Done to confirm and complete the process.
- You will be redirected back to the Influencer Marketing platform.
Invite collaborators to connect Instagram accounts
If you don't have admin access to a company's Instagram accounts, you can invite people from outside your org (collaborators) to connect them.
- Scroll to the bottom of the Instagram integration page and click Manage Collaborators.
- Enter the email of the social media admin and click Invite Collaborator.
- The admin receives an email; they must click Continue in the email.
- The admin types their name and clicks Add Instagram Account.
- They must log in with Facebook credentials and follow instructions.
- Once successful, you will see them on the collaborators list.
Things to Know
- Personal Instagram accounts cannot be connected.
- You must maintain the Facebook Page connection; unlinking it breaks the integration.
- If the connection fails, try an incognito window or clear your cache.
FAQs
Why do I need to connect through Facebook?
The Instagram API requires all Business and Creator profile connections to be authenticated through the Facebook account that manages the linked Page.
I don't see my Instagram profile listed. What should I do?
Ensure your profile is set as a Business profile and that your Facebook login has Admin permissions for the linked Page.
What happens if I change my Facebook password?
It shouldn't break the connection immediately,
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