Getting Started
Migration Guide
Setup
Users
Profiles
Campaigns
Creators
TikTok Creator Marketplace
Reports
One-Sheet Builder
Integrations
Influencer Marketing FAQs

Getting Started with the New Platform

Table of Contents

Take the Product Tour

Our interactive product tour is the fastest way to get oriented. Learn about key updates, including creator profiles and how to search. The interactive tour can be accessed by scrolling to the bottom of the Homepage on the 2.0 experience, then clicking Welcome Guide under “Get started”.

Navigation Quick Reference

  • Home: Your dashboard and getting started resources
  • Search: AI-powered creator discovery (replaces old filtering system)
  • Creator Lists: Organize and manage your creator relationships (formerly Labels)
  • Reporting: Creator industry trends and analytics to inform strategy (formerly Signals)
  • Campaigns: Campaign management (unchanged)

Understanding the New Search

  1. Start with a topic: Instead of demographic filters, describe what you want creators to talk about (ie. “wellness creators who discuss gut health” or “sustainable fashion influencers in NYC”)
  2. Review AI-suggested results: The system prioritizes content relevance and brand alignment
  3. Apply additional filters: Refine results with location, audience size, engagement rate, etc. Use advanced filters to include/exclude specific keywords, set minimum engagement and growth rates, and narrow results further
  4. Use Brand Fit Score and Brand Safety: Quickly assess how well each creator aligns with your brand and flag any potential content risks

Making the Most of New Features

  • Creator Lists: Group creators by campaign, topic, brand, client, or market for better creator relationship management
  • Brand Safety: Reduce risk and maintain brand reputation with customizable content monitoring based on your organization’s parameters for sensitive topics
  • "More Like This": Find creators similar to ones you’re already interested in
  • Topics Analysis: Align with creators who regularly discuss topics relevant to your brand

AI-Powered Search and Discovery

How it works now: Start your search by describing the content you want, like "plant-based recipes for beginners" or "sustainable fashion tips." Our AI analyzes creator content for topical alignment, understanding context and meaning of your search, rather than just matching keywords.

Why it's better: The system surfaces creators who discuss relevant themes even if they don't use your exact search terms, helping you discover high-quality creators you may not have considered but who fit your campaign needs. This reflects how audiences actually discover content today through algorithmic feeds that prioritize relevance over demographics.

What you can still do: After getting your AI-suggested results, you can still apply traditional filters like audience location, age ranges, and engagement rates to refine your search further. Use advanced filters to exclude specific keywords (ie. “dogs” but exclude “chihuahuas”), set minimum engagement or growth rates, and fine-tune results to meet your exact requirements. 
 

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