Getting Started
Migration Guide
Setup
- Influencer Marketing: How do I create and use Workspaces?
- Influencer Marketing: How do I connect my Instagram account?
- Influencer Marketing: Organization Default Settings Overview
- Influencer Marketing: General Settings Overview
- Influencer Marketing: How do I manage users and user permissions?
- Influencer Marketing: Single Sign-on
Users
Profiles
- Influencer Marketing: How can I search for Creators?
- Influencer Marketing: What information is contained in a Creator's Profile?
- Influencer Marketing: How should I use Topics they talk about section of a Creator Profile?
- Influencer Marketing: How should I use the Brand Fit Score for a Creator Profile?
- Influencer Marketing: How do I use Brand Safety when evaluating creators?
- Influencer Marketing: How should I use the Analytics section of a Creator Profile?
Campaigns
- Influencer Marketing: How do I create a Campaign?
- Influencer Marketing: How do I set up a Campaign?
- Influencer Marketing: How do I use Boolean logic for queries?
- Influencer Marketing: How do I add users to a campaign?
- Influencer Marketing: How do I manage user access in a campaign?
- Influencer Marketing: How do I add teams to a campaign?
Creators
- Influencer Marketing: What is Sprout Social Creator Hub?
- Influencer Marketing: How do I make a Creator Hub account?
- Influencer Marketing: How can I change a creator's email?
- Influencer Marketing: How do I use Creator Flow?
- Influencer Marketing: How do I manage and monitor creator connections?
- Influencer Marketing: How do I use Review in the Creator View?
TikTok Creator Marketplace
- Influencer Marketing: What are the benefits of using TikTok Branded Content?
- Influencer Marketing: How can creators create TikTok Branded Content using TikTok One?
- Influencer Marketing: How do I connect my TikTok One account?
- Influencer Marketing: How do I boost TikTok posts with Spark Ads?
- Influencer Marketing: How does a creator accept a Spark Ads Request?
- Influencer Marketing: What if a creator isn't part of the TikTok Creator Marketplace?
Reports
- Influencer Marketing: How do I create a Report?
- Influencer Marketing: How do I create a new Custom Report?
- Influencer Marketing: What’s included in a Report?
- Influencer Marketing: What are the components of a Report?
- Influencer Marketing: Report settings
- Influencer Marketing: How do I view estimated fees in Reports?
One-Sheet Builder
- Influencer Marketing: How do I create a One-Sheet Builder?
- Influencer Marketing: How do I use the Profile One-Sheet Builder?
- Influencer Marketing: What’s included in a One-Sheet?
- Influencer Marketing: How do I create a Custom Field?
- Influencer Marketing: How do I customize EMV?
- Influencer Marketing: How do I use Link Tracking?
Integrations
- Influencer Marketing: How do I boost Instagram posts with Partnership Ads?
- Influencer Marketing: How do I use the Meta Partnership API to request permissions?
- Influencer Marketing: What integrations are available?
- Influencer Marketing: How do I connect my Dropbox Sign account?
- Influencer Marketing: How do I activate and use Affiliate Marketing?
- Influencer Marketing: Getting Started with TUNE
Influencer Marketing FAQs
- Influencer Marketing: How is data collected?
- Influencer Marketing: How can I verify if a creator's profile is authenticated?
- Influencer Marketing: How do I hire creators in bulk?
- Influencer Marketing: How do I customize email footers and signatures?
- Influencer Marketing: How do I customize the Collaborator Portal?
- Influencer Marketing Creators: Can I share access to Profiles?
Influencer Marketing: How to Manage Notification Preferences
Table of Contents
Stay up to date on your campaigns, creator submissions, and collaborator feedback by configuring your notification preferences in Sprout Social Influencer Marketing.
This guide covers how notifications work, how to customize your in-app and email alert preferences, and what triggers are enabled by default for internal team members, external collaborators, and creators.
Notification Delivery Channels
Influencer Marketing delivers updates through two distinct channels:
In-App (Bell) Notifications: Live alert badges displayed directly in the platform header (top-right navigation bell icon). Clicking the bell opens a slide-out drawer where you can view recent actions and jump directly to the relevant campaign, creator, or asset.
Email Notifications: Transactional emails sent directly to the email address tied to your user profile. These contain direct links to review content, respond to messages, or approve steps.
How to Customize Your Notification Preferences
To view or adjust which events trigger notifications:
Log in to Sprout Social Influencer Marketing.
Click your Profile Avatar in the top-right navigation bar and select Account Settings (or Personal Details).
Navigate to the Notifications (or Notification Management) tab.
Review the notification categories:
Content Approval: Draft submissions, concept updates, review comments, and approval status changes.
Creator Hiring & Outreach: Proposal submissions, contract signatures, payment requests, and workflow status shifts.
Messages: Direct messages sent via Creator Hub or Campaign Messages.
Check or uncheck the boxes under the In-App (Bell) and Email columns according to your personal preference.
Click Save Changes.
Note: If you ever want to revert back to the standard platform setup, click the Restore Default button at the top or bottom of the notification settings page.
Default Notification Triggers by Role
Notification defaults are tailored to ensure that team members, external clients/collaborators, and creators only receive alerts relevant to their phase of the campaign.
1. Agency & Internal Team Members (Platform Users)
Event / Trigger | In-App (Bell) | |
|---|---|---|
Creator submits a Concept / Pitch | ✅ Default On | ✅ Default On |
Creator submits Content for Approval | ✅ Default On | ✅ Default On |
Creator posts a Comment on Content / Concept | ✅ Default On | ✅ Default On |
Collaborator approves or requests edits on Content | ✅ Default On | ✅ Default On |
Creator accepts Campaign Invitation / Signs Terms | ✅ Default On | ✅ Default On |
Creator declines Campaign Invitation | ✅ Default On | ❌ Default Off |
Creator submits a Proposal or Fee Request | ✅ Default On | ✅ Default On |
Creator connects Social Account / Verifies Insights | ✅ Default On | ❌ Default Off |
2. External Collaborators (Reviewers / Clients)
Collaborators access campaigns through the Collaborator Portal and receive alerts only for items requiring their feedback or sign-off.
Event / Trigger | In-App (Portal) | |
|---|---|---|
New Content ready for Collaborator Review | ✅ Default On | ✅ Default On |
Agency / Creator replies to Collaborator Comment | ✅ Default On | ✅ Default On |
Content finalized and ready to post | ✅ Default On | ❌ Default Off |
3. Creators (Creator Hub)
Creators access deliverables and messaging via Creator Hub.
Event / Trigger | In-App (Creator Hub) | |
|---|---|---|
New Campaign Invitation or Offer Received | ✅ Default On | ✅ Default On |
Feedback / Edits Requested on Concept or Content | ✅ Default On | ✅ Default On |
Concept or Content Approved | ✅ Default On | ✅ Default On |
New Message received from Campaign Manager | ✅ Default On | ✅ Default On |
Payment Processed / Remittance Available | ✅ Default On | ✅ Default On |
Frequently Asked Questions (FAQs) & Troubleshooting
Why did a creator not receive an email invitation or notification?
Email Verification: Ensure the creator's email address is correctly formatted in their creator profile without trailing spaces.
Spam / Filter Folders: Automated notifications are delivered from
no-reply@tagger.media/no-reply@sproutsocial.com. Ask the creator to check their Spam, Junk, or Promotions folders and allowlist the sender domain.Notification Preferences: In Creator Hub, creators can also customize their individual email alerts. Verify that they haven't disabled message notifications.
Can I turn off all email notifications and only rely on in-app alerts?
Yes. You can uncheck all boxes in the Email column under your personal notification settings while keeping the In-App (Bell) column active. You will continue to see badge counts and drawer alerts whenever you are logged in.
Will turning off my notifications affect other team members in my organization?
No. Notification preference checkboxes under your personal profile settings apply only to your account. Organization-wide default templates remain unchanged for other users.
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